User research and discovery framework

Conduct comprehensive user research program. Process: 1. Define research objectives and key questions. 2. Create user interview guide with open-ended questions. 3. Conduct usability testing sessions with task scenarios. 4. Implement surveys for quantitative data collection. 5. Perform competitive analysis and market research. 6. Create user personas based on research findings. 7. Build empathy maps and customer journey maps. 8. Synthesize insights into actionable product recommendations. Include recruitment criteria and analysis templates.