#upselling

Craft a value-focused upsell message. Technique: 1. Start by solving their current need. 2. Identify relevant upgrade opportunity. 3. Frame as benefit to them, not sales pitch. 4. Show specific value they'll gain. 5. Use social proof (others like you chose). 6. Provide comparison chart. 7. Offer trial or demo of premium features. 8. Make it easy to decline. Focus on helping, not selling.

Craft a helpful out-of-stock response. Include: 1. Apologize for unavailability. 2. Explain reason (high demand, seasonal, discontinued). 3. Provide restock date if known. 4. Offer waitlist/notification signup. 5. Suggest similar products with comparison. 6. Highlight benefits of alternatives. 7. Offer discount on alternative as goodwill. 8. Provide easy way to save original item. Turn disappointment into opportunity.