#product

Write helpful, human UX microcopy for common scenarios. Examples: 1. Form validation errors (specific, actionable). 2. Empty states (encouraging, with clear next steps). 3. Loading messages (reassuring, branded). 4. Success confirmations (celebratory but brief). 5. 404 pages (helpful navigation options). Follow principles: be clear, be concise, be human. Avoid technical jargon and blame. Provide solutions, not just problems. Include tone of voice guidelines for consistency.

Build customer feedback system. Loop: 1. Collect feedback (surveys, interviews, support tickets, usage data). 2. Analyze and categorize. 3. Prioritize based on impact and frequency. 4. Act on insights (product changes, process improvements). 5. Close the loop (tell customers what changed). 6. Measure impact. Use NPS, CSAT, CES metrics. Make feedback easy. Show you listen. Continuous improvement cycle.