#dispute-resolution

Establish a billing dispute resolution process. Steps: 1. Acknowledge the dispute immediately. 2. Request specific details and documentation. 3. Review account history and transactions. 4. Explain charges clearly with itemization. 5. Identify any errors or misunderstandings. 6. Offer immediate correction if error found. 7. Provide detailed invoice breakdown. 8. Follow up to ensure satisfaction. Prioritize quick resolution and transparency.