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Establish a billing dispute resolution process. Steps: 1. Acknowledge the dispute immediately. 2. Request specific details and documentation. 3. Review account history and transactions. 4. Explain charges clearly with itemization. 5. Identify any errors or misunderstandings. 6. Offer immediate corre...
Explain price match policy. Details: 1. Eligible competitors and retailers. 2. Timeframe for price match (before/after purchase). 3. Required proof (screenshot, ad, link). 4. Exclusions (clearance, used, different model). 5. How to submit price match request. 6. Processing time and method of refund....
