#surveys

Request customer feedback effectively. Message should: 1. Thank them for being a customer. 2. Explain why feedback matters. 3. Estimate time to complete (keep it short). 4. Assure anonymity if applicable. 5. Highlight how feedback drives improvements. 6. Offer incentive if appropriate (discount, entry to drawing). 7. Make survey mobile-friendly. 8. Provide easy opt-out. Timing is crucial - send after positive interaction.