#prototyping

Run focused 5-day design sprints to solve big product challenges. Day 1 (Map): 1. Define long-term goal and sprint questions. 2. Map customer journey from start to finish. 3. Ask 'How Might We' questions and collect notes. 4. Target specific part of journey for sprint focus. Day 2 (Sketch): 1. Lightning demos of inspiring solutions. 2. Four-step sketching: notes, ideas, crazy 8s, solution sketch. Day 3 (Decide): 1. Present solution sketches anonymously. 2. Heat map voting and feedback. 3. Storyboard winning solution for prototype. Day 4 (Prototype): 1. Build realistic prototype (InVision, Figma). 2. Write realistic content, not lorem ipsum. Day 5 (Test): 1. 5 user interviews with prototype. 2. Document learnings and next steps. Team: 7 or fewer people, including decision maker. Outcome: validated or invalidated hypothesis with user evidence.

Facilitate design thinking workshops using Stanford d.school 5-stage process. Stage 1 - Empathize (45 min): User interviews, empathy maps, persona creation. Use affinity mapping to cluster insights. Stage 2 - Define (30 min): Problem statement using 'How Might We' format. Point of view: '[User] needs [need] because [insight].' Stage 3 - Ideate (60 min): Brainstorming with 'Yes, and' rule, aim for 100+ ideas, use Crazy 8s sketching method. Stage 4 - Prototype (90 min): Low-fidelity prototypes with paper, cardboard, digital wireframes. Build to think, not to impress. Stage 5 - Test (45 min): User feedback sessions, iterate based on insights. Materials: sticky notes, markers, timer, prototyping supplies. Group size: 6-8 participants. Document: photos, insight clusters, final concepts. Follow-up: implementation roadmap with owners and timeline.