#pre-sales

Help customers verify compatibility. Process: 1. Ask for their current product/system details. 2. Check compatibility database. 3. Provide clear yes/no answer. 4. Explain any limitations or requirements. 5. Suggest compatible alternatives if not compatible. 6. Link to compatibility chart or tool. 7. Offer to verify before purchase. 8. Provide installation resources if compatible. Prevent returns through proactive verification.

Provide technical specifications. Format: 1. Confirm exact product model. 2. Provide comprehensive spec sheet. 3. Include dimensions, weight, materials. 4. List technical requirements (power, connectivity). 5. Provide performance metrics. 6. Include certifications and compliance. 7. Link to detailed documentation. 8. Offer to answer specific technical questions. Be thorough and accurate.