#operations

Develop business continuity plan. Components: 1. Risk assessment (identify threats). 2. Business impact analysis. 3. Critical business functions prioritization. 4. Recovery strategies for each function. 5. Emergency response procedures. 6. Communication plan. 7. Backup systems and data. 8. Regular testing and updates. Include DR for IT systems. Define RPO and RTO. Document contact information. Train team. Hope for best, plan for worst.

Scale through process documentation. Approach: 1. Document recurring processes. 2. Standard Operating Procedures (SOPs). 3. Decision-making frameworks. 4. Tools and system guides. 5. Video walkthroughs. 6. Knowledge base. 7. Version control for updates. 8. Ownership assignment. Use Notion or Confluence. Document as you go. Enables delegation and consistency. Critical for growth.

Optimize e-commerce fulfillment. Strategy: 1. Fulfillment model (in-house, 3PL, dropship). 2. Warehouse location optimization. 3. Order management system. 4. Picking and packing efficiency. 5. Shipping carrier negotiation. 6. Returns process streamlining. 7. International expansion (duties, compliance). 8. Peak season scaling. Use automation where possible. Focus on speed and accuracy. Customer experience crucial. Monitor fulfillment KPIs.

Optimize supply chain operations. Areas: 1. Demand forecasting (historical + trends). 2. Inventory optimization (EOQ, safety stock). 3. Supplier management (diversification, terms). 4. Logistics efficiency (routes, modes). 5. Warehouse operations. 6. Just-in-time vs buffer inventory. 7. Technology integration (ERP, WMS). 8. Risk management (disruption planning). Use data analytics. Reduce carrying costs. Balance service level with efficiency. Build supplier relationships.