#lifecycle-marketing

Retain customers with lifecycle marketing. Stages: 1. Onboarding (welcome, education). 2. Activation (first value moment). 3. Engagement (ongoing value delivery). 4. Retention (win-back inactive users). 5. Expansion (upsell, cross-sell). 6. Advocacy (referrals, reviews). 7. Segment communication by stage. 8. Measure cohort retention rates. Use RFM analysis. Focus on high-value segments.