#high-volume

Create an auto-response for peak times. Message: 1. Acknowledge receipt of inquiry. 2. Explain higher than normal volume. 3. Provide expected response timeframe. 4. Link to self-service resources (FAQ, knowledge base). 5. Offer alternative contact methods. 6. Provide order status checker if applicable. 7. Thank them for patience. 8. Assure them they haven't been forgotten. Include ticket number for reference.