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Present subscription flexibility options. Explain: 1. Difference between pause and cancel. 2. Pause duration options (1-3 months). 3. What happens during pause (billing, access). 4. How to resume after pause. 5. Full cancellation process and effects. 6. Data retention after cancellation. 7. Reactivation process if they return. 8. Benefits of each option. Offer flexibility to reduce churn.